Privacy policy.

This policy describes how True Results Cleaning LLC (“True Results Cleaning,” “we,” “us”) handles information collected through https://trueresultscleaning.com and in the course of providing home and rental cleaning services.

Information we collect

When you submit a form, call, text, or email us, we collect the details you provide: name, phone number, email address, home address, entry instructions, and the description of your cleaning needs. Our website also collects standard technical data (browser type, pages visited, referring page) through privacy-respecting analytics used to understand how visitors use the site.

How we use it

We use your information to respond to inquiries, prepare quotes, schedule and perform cleanings, assign and coordinate your team, handle billing, and keep records required for our guarantee. Entry codes and keys are stored securely and shared only with the team assigned to your home. We do not sell, rent, or trade your personal information to anyone, and we do not run marketing email lists — if you get an email from us, a person wrote it.

Sharing

We share information only with service providers necessary to run the business (for example, scheduling and customer-management software and payment processing), each bound to protect it, or when required by law. Photographs taken during short-term-rental turnovers or completed cleanings are used only to document the work for you and are never published with your name or address attached.

Retention & your choices

We keep client records for as long as you are a customer plus any period required by law, then securely dispose of them. You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it (subject to records we must keep) by emailing info@trueresultscleaning.com.

Contact

Questions about this policy: True Results Cleaning LLC, 1765 Fred Avenue, Simi Valley, CA 93065 · (805) 263-8126 · info@trueresultscleaning.com.